Nrby launches Installation Checklists for cable, telecom field service teams

June 5, 2020
Field service teams can perform installations much more rapidly by capturing relevant data digitally within the Nrby Installation Checklists platform.

Nrby, a provider of location intelligence platforms for broadband field service, operations, and customer service teams, has announced the launch of its Installation Checklists, a digital transformation platform for cable and telecommunications field service teams.

The company notes that, today, most broadband installation processes are still executed and documented using inefficient pen and paper methods. However, with Nrby's Installation Checklists product, service teams can perform an installation much more rapidly by capturing relevant data digitally within the Nrby platform.

Transforming their processes via the Installation Checklists digital format, Nrby says that the platform's early adopters in the cable and telecommunications industry have realized faster installations, cleaner customer data, improved customer satisfaction scores; and most importantly, have eliminated costly operational inefficiencies.

Nrby's Installation Checklist platform was built in concert with industry leaders within the cable and telecommunications industry, reflecting decades of industry experience, particularly in the field. The product significantly advances the portfolio of location-specific tools that Nrby provides in North America, the company says.

"Nrby's new solution quickly improves any installation process," comments Ron Miller, VP of product management and customer success at Nrby. "Our new Installation Checklist solution quickly and easily creates a digital record of installations. That digital record is always available to support future customer needs."

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