Michigan Broadband Services is an internet service provider that serves the state's rural communities. In many regions of Michigan it is the only internet provider.
While high-speed internet connectivity is a rare luxury in many rural towns, Michigan Broadband Services wanted to ensure its customers had the same or better quality of connectivity as any other market across Michigan. The ISP reports that it worked with local township supervisors, elected officials and state broadband offices to help the entire community understand the impact broadband can have on local development and opportunities.
To achieve its vision of high-speed broadband, Michigan Broadband Services subsequently selected the Adtran 10G fiber access platform, featuring the company's Combo PON technology to build a scalable fiber network foundation that will support subscriber capacity demands today and in the future.
Michigan Broadband Services is leveraging a combination of Adtran technologies to deliver and manage high-speed broadband services to residential and business subscribers.
Adtran maintains it is enabling the service provider to deploy an end-to-end fiber broadband platform to drive a superior customer experience and continuous connectivity to all devices in subscribers’ homes.
Significantly, Adtran noted in a statement that its cloud software now provides Michigan Broadband Services with an AI-driven, adaptive Wi-Fi management solution that makes it simple to ensure Wi-Fi performance, provide best-in-class customer care, and increase broadband network quality.
QUOTES
“Adtran’s AI-driven cloud software provides a single view to a host of intuitive, actionable intelligence that helps us create service stickiness with our customers. These benefits make this deployment a win-win for us and the people and communities we serve. Adtran is always there to support us with a high level of service, quality of product and commitment of the team that we just hadn’t experienced in previous relationships. With Adtran in our network, we can reach any customer, deliver high-quality broadband to any location, answer subscriber questions quickly and support any smart home application or streaming service to which our customers subscribe.” -- Phil Truran, president and GM, Michigan Broadband Services.
“Michigan Broadband Services is committed to delivering the level of service normally found in bigger cities delivered by much larger operators. It is all about unlocking the in-home opportunity for our customers. The flexibility delivered by the Adtran end-to-end fiber broadband solution creates opportunities for our customers to take their service infrastructure to the next level and deliver an unmatched return on investment.” -- Brent Cancienne, vice president of U.S. Regional Sales, Adtran.
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