The Incognito Digital Experience Solution leverages the company’s Auto-Configuration Server, now with User Services Platform, to equip service providers with a unified architecture to remotely manage in-home networks and devices, resolve subscriber connectivity issues, cut down on operational support costs, and launch innovative high-ARPU services.
Judge’s Comment: “The ability to make changes in real time will make a real difference in customer experience and avoid the need for truck rolls and additional delay in trouble isolation and resolution.”
