Cox Biz WiFi available in Northeast, Southeast

April 16, 2018
Cox Business Managed WiFi is now available to all customers in the Northeast and parts of the company's Southeast region. Over the ...

Cox Business Managed WiFi is now available to all customers in the Northeast and parts of the company's Southeast region. Over the following months, the managed WiFi service will be deployed across Cox Communications' national footprint. The service began as a trial in 2017.

"A smart business is a connected business," said Steve Rowley, executive vice president, Cox Business. "Employees and customers expect superior connectivity while working, shopping or in some situations waiting. Cox Business Managed WiFi delivers superior network management, with the security and agile functionality that businesses demand."

The service is intended to deliver speeds up to 1 Gbps for both private and public WiFi networks, with the ability to choose guest speed. It's designed to provide WiFi coverage for up to 36,000 square feet indoors or up to 24,000 square feet indoor and 12,000 square feet outdoor. A range of backhaul options up to 1 Gbps provides capacity for up to 250 guests and employees. Cox provides design, installation and certification, as well as support and 24/7 WiFi network monitoring, analytics and reporting.

The service also features a bandwidth management platform, interstitial splash pages, branding WiFi networks and portals, and security options including network passcodes, splash page login and end user license agreements, basic firewall, power management and rogue access point detection.

Other features include support for BYOD (bring your own device) users and Internet of Things (IoT) solutions for devices that lack WPA-AES encryption capability and lack a browser for splash page authentication.

Three packages are available:

  • Guest WiFi Package: For business customers, guests and vendors. Includes up to four guest network IDs with splash page passcode and end-user license agreement access control.
  • Private WiFi Package: For business employees and internal use. Includes up to four private network IDs with encrypted and private network ID passcode access control.
  • Total WiFi Package: Includes both private and guest networks, each with separate access controls.