Comcast Biz Connects Colorado Restaurants
Basic Food Group, a hospitality management company operating restaurants across Colorado, is using Comcast Business (NASDAQ:CMCSA) ...
Basic Food Group, a hospitality management company operating restaurants across Colorado, is using Comcast Business (NASDAQ:CMCSA) Internet and Business VoiceEdge in seven of its restaurants as well as its corporate office in the Denver region. Five Famous Dave's BBQ locations and two independent establishments, Avenue Grill and Great Northern Tavern, now have customer-facing WiFi, faster Internet and digital phone services from Comcast.
Dallas Massey, director of marketing at Basic Food Group, said: "With Comcast Business as our sole provider for seven of our properties and our main office, our speed improved, and we are maintaining consistent service that guests and employees can rely upon. We streamlined operational processes, including simplifying inventory management."
Basic Food Group upgraded eight locations to a 100 Mbps Business Internet service, providing redundancy and guest WiFi. The food management company is also using Comcast's Business VoiceEdge, a cloud-based voice and unified communications (UC) solution, to replace an analog phone system for its catering practice that processes 9,000 orders per year. Now, Basic Food Group can direct calls from a restaurant to the corporate office and vice-versa. In 2018, a final Famous Dave's location will be upgraded with Internet and voice services.
"There are certain services customers expect when going out. Whether it's at a retailer, restaurant or other type of business, reliable WiFi is one of them," said Shawn Adamson, vice president, Mountain West Region, Comcast Business. "Now, Basic Food Group has the services it needs for today's ultra-competitive restaurant marketplace. It's great to see how our Internet and voice services are making a direct impact in Basic Food Group's bottom line, and we look forward to serving along with the company to ensure customers' evolving tastes are met."