"Despite substantial consumer interest, WiFi-based mobile phone services need to overcome significant hurdles, specifically the fears of data insecurity. Consumers are also worried about the inconvenience of searching for WiFi hotspots and experiencing gaps in public WiFi coverage," said Harry Wang, Parks' director of Health & Mobile Product Research. "At MWC, we expect to see roadmaps from leading mobile operators to build better next-generation networks with mixed use of WiFi, small-cell, and 4G/Pre-5G cellular technologies to launch both consumer and enterprise mobility services."
Other findings indicate:
- Smartphone penetration has reached 86% of U.S. broadband households
- 39% of smartphone owners use some sort of voice recognition software such as Siri or Google Now
- 36% of smartphone users use WiFi calling