Pricing offered on Amazon.com is identical to what is available through Comcast’s existing sales channels, and Xfinity purchases made on Amazon are supported by a dedicated team of Comcast customer service agents. For now, only new customers can purchase Xfinity products on Amazon. Later this year, the MSO expects to provide the option to existing customers as well.
Comcast appears to be tightening its relationship with the online giant. Last week, the MSO announced another deal with Amazon, under which Comcast Business customers can get direct links to Amazon Web Services (AWS).