Hitron Americas Technologies and Nimble This, a developer of proactive network management (PNM) solutions for telecommunications providers, are offering a PNM product intended to track down network signal problems before they become an issue for consumers. The two companies plan to demonstrate the combined solution at the SCTE Cable-Tec Expo in Philadelphia.
The combined solution uses embedded spectrum analysis modules (ESAMs) like Hitron's CMS-02 placed in fiber nodes and on other line gear to collect network data that is fed to Nimble This' data aggregation and collection hardware and software in the headend. The Nimble This PNM solutions analyze the pre-equalization data in cable modems to locate outside plant impairments to within 50 feet or less before dispatching a technician.
"This solution helps techs spend less time finding the problem and gives them more time to fix it. For very little investment, service providers can cut the cost of troubleshooting up to 80% by giving techs more explicit directions to the impairment," said Greg Fisher, CTO, Hitron Americas. "By pairing Hitron and Nimble This technologies, remediation time is cut as are operating expenses, and customer satisfaction is improved."