Ericsson (NASDAQ:ERIC) has added big data analytics capability to its Preemptive Services to help operators predict issues and root causes of imminent network incidents. The new capability is intended to enable operators to take proactive corrective actions ahead of time to avoid impact to subscribers by data-mining a range of network and external data.
Staffan Pehrson, Ericsson's VP of network rollout, support and optimization, said: "Our Preemptive Services offering has over the years helped operators improve their network quality and operational efficiency. Now, by combining the power of big data analytics with our global network experience, we can provide even more insights on imminent network events that are not obvious to manual analysis and avoid business-impacting issues."
