Smart Home Goals: Increase Revenue, Loyalty

According to a survey by Infonetics Research, the top two reasons broadband providers are deploying home automation services are to increase average revenue per user (ARPU) and reduce subscriber churn. Home security service is the most popular home control service offered currently and is expected to remain a top home automation service. The research house expects monitoring of appliances and monitoring of whole home energy usage to see the biggest growth among home automation services between now and 2013.

While the bulk of Infonetics' survey respondents are fixed-line operators and service providers, there is evidence to suggest that mobile operators are also looking to muscle in on the home automation opportunity.
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