Jeff Brooks is currently Vice President, ARRIS Assurance Software, Product Line Management. In this role, he has overall responsibility for developing and managing the Company’s Network and Workforce Management solutions. These tools improve the ability to increase subscriber satisfaction and improve one of service providers’ largest operational expenses.
Jeff joined ARRIS in 1996, initially assisting in the successful launch of HFC telephony and data deployments for major cable MSOs around the world. Most recently, Jeff served as ARRIS VP PLM of IP Video solutions, responsible for coordinating ARRIS end-to-end IPTV Video solutions for the global telecommunications industries. Jeff has also spent time being responsible for ARRIS affiliate relationships, product marketing, market research and multi-party solution bundles. Prior to ARRIS, Jeff worked at Nortel and Beltronics in a variety of engineering and management positions. He has over twenty-five years experience in the telecommunications industry with responsibilities that have included product and account marketing, manufacturing, quality and product management, training, customer support, sales and business development.
Jeff is a graduate of the Georgia Institute of Technology with extensive postgraduate work in statistics and quality management. He is passionate about fighting childhood cancer and servers on two 501(c)(3) charities as President of The Taylor Brooks Foundation established with the mission to serve patients, families and doctors battling childhood cancer and as a board member of CURE Childhood Cancer a charity funding research projects targeting childhood cancers.