Comcast goosing web speeds in multiple markets
Comcast (NASDAQ:CMCSA) is increasing the speeds of its Xfinity Internet service packages for existing customers at no additional cost in a ...
Comcast (NASDAQ:CMCSA) is increasing the speeds of its Xfinity Internet service packages for existing customers at no additional cost in a number of markets, including California, Oregon/SW Washington, Colorado, the suburban Kansas City area, the Twin Cities area in Minnesota, and Houston.
Speed increases will vary based on the customers' current Internet speed subscriptions, and some will see an increase of 50 Mbps. New and existing customers can expect to get the increased speeds this month. The speed increases are all in the downstream; upstream speeds remain unchanged.
The Performance Starter package will be increasing from 10 Mbps downstream and 2 Mbps upstream to 15 Mbps downstream. The Performance Plus package is increasing from 55 Mbps downstream and 5 Mbps upstream to 60 Mbps downstream. Performance Pro is increasing from 100 Mbps downstream and 5 Mbps upstream to 150 Mbps downstream. Blast! Pro is increasing from 200 Mbps downstream and 10 Mbps upstream to 250 Mbps downstream.
"We are committed to delivering a superior online experience along with the latest and greatest technology and boosting speeds is a testament to that," said John Gauder, Regional Vice President, Comcast California. "We've increased Internet speeds 18 times in the past 17 years, and we will continue to bring California customers the absolute fastest speeds possible by proactively investing in our advanced, high-performance network."
To get the increased speeds, most customers will need to re-start their modems when notified by Comcast that the new speed is available. Comcast will also notify customers who may need to upgrade their modems to receive the increased speeds. Those who own their own modems and need to upgrade them to receive the increased speeds will need to purchase a new one or can lease a new modem from Comcast.
Customers who lease modems from Comcast can upgrade their modem for no additional charge. Upgraded modems come with the xFi application suite, which allows for better visibility and control of customers' home WiFi networks.