The SCTE/ISBE announced a partnership and educational commitment to advance training at scale for Millicom's cable workforce in Latin America.
The SCTE/ISBE signed an agreement with Millicom to provide 700 of its employees and business partners with access to Spanish-language training in on-premises installation, cable distribution and wireless technologies. Millicom, a provider of cable and mobile services dedicated to emerging markets, operates with the commercial brand Tigo in Latin America.
"As we continue to expand our cable footprint through high-speed broadband technology, having access to SCTE/ISBE training will sharpen the skills of our engineering professionals in response to all aspects of our Tigo operations, from legacy technologies to newer advances in mobility and cybersecurity. Investing in well-trained staff helps ensure we're delivering the highest level of service and an overall great experience to our subscribers," said Xavier Rocoplan, executive vice president and chief technology and information officer at Millicom.
Millicom is the first operator in Latin American to secure an enterprise license for SCTE/ISBE training, with access to the SCTE/ISBE Corporate Alliance Partner (CAP) program. The CAP program is intended to provide its partners with opportunities to help shape, define and prepare the cable industry for new technologies and services, as industry standards are considered and created.
"Millicom's success has been fueled by its ability to capitalize on opportunities in underserved markets," said Mark Dzuban, president and CEO of the SCTE/ISBE. "We look forward to working closely with them as they deploy products, services, and business strategies that connect the unconnected and create reliable, customer-friendly digital ecosystems."