Pixelmetrix' (www.pixelmetrix.com) Electronic Couch Potato is designed to provide greater visibility of QoS/QoE while reducing opex. The ECP is a programmable test robot that monitors the customer viewing experience by providing measurements from the end point of the content delivery chain.
It connects after the set-top box and provides feedback on various service quality parameters to a central site. It can emulate an end-user changing channels on a set-top via a built-in infrared (IR) transmitter. Service plan verification, channel switching and multiple measurements on service quality for each channel reported to a central management console provide insight into the viewer experience and confirm the availability of subscribed channels.
With the recent addition of the Parental Control Audit application, the ECP can provide automatic verification of parental controls on adult channels. Scanning all channels, it checks for a locked screen message on adult channels, and after entering the PIN code, proceeds to verify correct playout. An Automated Channel Package Audit application is designed for quality assurance and monitoring of multi-region networks with central headends and vast channel options.