BTR's New Best Practices Series: A Guide for Field Ops Managers

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Btrlogo TmBTR has teamed up with Tom Gorman, former VP of field operations at Charter Communications, to create an exclusive series of Best Practices. The series, which launches in November, will cover drop troubleshooting, upstream and downstream monitoring, node setup, field workforce management, and more.

The goal of this educational, multimedia series is to help field ops managers better manage outages, service calls and time-on-site, while better educating technicians and contractors, delivering critical information to the in-the-field user and ultimately ensuring a better subscriber experience.

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