Empire Access raises residential fiber broadband upstream speeds

March 6, 2024
The new home internet speeds are now available in NY and PA at no additional cost.

Empire Access is responding to the demand for higher upstream bandwidth by offering residential customers a 10X speed upgrade. 

The service provider’s base upload and download speeds for residential and business plans now deliver a minimum of 500 Mbps, with symmetrical 1 Gbps speeds also available. Until now, residential customers were offered asymmetrical 500 Mbps/50 Mbps speed offerings. 

These bandwidth improvements are effective as of March 1 for all new and existing residential customers at no additional cost.

Symmetrical speeds are designed to provide customers with enhanced speed and reliability, especially for heavy online users who rely on the internet for working or learning from home, gamers, and homes with multiple users. For many residential customers, especially those in rural areas, Empire offers services that were not previously available. 

Additionally, the company’s customers in Scranton, PA, and Binghamton, NY, can expect 2 Gbps plans to be offered soon as phase II of Empire Access’ buildouts in those areas.

In addition to gigabit-speed internet, Empire Access provides leading phone plans, security, home automation, streaming, video monitoring, and more across its service area. All of Empire Access’ services are backed by its fiber optic broadband network which stretches across large areas of NY and PA to reach several underserved communities.

Jim Baase, CEO at Empire Access, said that “symmetrical speeds are a massive advancement in many of the communities we serve, especially with the bandwidth demands of modern-day internet and the rise of working from home.”

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