Trilithic 360 DSP with ViewPoint WFM Module

Oct. 2, 2012
Judges Special RecognitionOperators asked for an installer meter designed specifically for home certifications, Trilithic says. Their answer? The 360 DSP meter with ViewPoint.
To date, operations managers have had to strip down sophisticated maintenance meters to provide what their installers needed for streamlined certifications. This equates to equipping a labor and delivery room with the tools for brain surgery as this resulted in an "over-engineered solution with costs that exceed what can be justified by the ROI," the company says.Therefore, instead of tinkering with an existing solution to try to make the cost and functionality fit, Trilithic designed the 360 DSP from the ground up, including many of the features MSOs requested, such as an intuitive color touch screen interface, simple pass/fail indicators, advanced auto test apps and powerful troubleshooting tools. With a nod of approval, one Diamonds judge praised the meter as "very nice," and a tool that answers a "major problem that operators have in drop certification."At the same time, the 360 DSP is part of an integrated solution that includes both back-office analysis and reporting tools, like ViewPoint. Using one dashboard, managers are able to verify that technicians are performing the right tests, in the right place and at the right time.www.trilithic.comSee them at Cable-Tec EXPO, Booth 2840Return to the BTR Diamond Technology Reviews Elite.