TWC Goes for the Gold

Time Warner Cable unveiled its SignatureHome high-end triple play service connecting in-home entertainment, information and technology. Along with the company's most robust digital cable package, fastest Internet service and digital home phone product, the package features Whole House DVR, Remote DVR Manager, Wireless Home Networking for up to 14 devices, and VoiceZone on PC, which allows retrieval of voice messages online.The service is designed to cater to a growing residential market segment that places a premium on personalized service, installation and care. SignatureHome customers are assigned a specially trained team of SignatureService agents, including both Personal Solutions Advisors and Connections Specialists. PSAs, who can be reached via a dedicated SignatureHome phone line or priority online chat, will field all SignatureHome customer inquiries, work with customers to customize their connectivity needs, and schedule a reservation with a Connections Specialist.