As a cloud-based service, the Hosted Voice Essential service is powered through Breezeline’s Business Internet services platform, which is available with 100 Mbps, 300 Mbps, 600 Mbps and 1 Gig speeds.
Hosted systems use smart software and cloud technology to deliver a complete and fully-managed service with flexibility and extensive features, unlike traditional on- premise systems which require costly hardware and separate management and maintenance contracts.
Breezeline first introduced its Hosted Voice offering in 2016; the company says it quickly became a popular option for enterprise and larger businesses.
Breezeline said it developed the new Hosted Voice Essential service in response to growing interest among smaller businesses for a cloud-based voice solution. Scaled for 1-4 users, the service includes the following features:
- Unlimited Local + Long Distance Calling
- Advanced Call Routing
- Dial By Name Directory
- Call Forwarding, Call Transfer and 3-Way Calling
- Call Screening/Blocking
- Call Waiting/Hold
- Mobility features including voicemail to email, mobile extensions for iOS and Android
The Breezeline Hosted Voice Essential service also includes the critical security, operations and maintenance expertise, including 24x7 monitoring and support, that small businesses need, but which is often cost prohibitive with on-premise phone systems.
Heather McCallion, VP of Products & Programming for Breezeline, commented:
“Innovative, cloud-based technology continues to transform voice communications. Now, even the smallest of businesses can have access to an easy-to-use, feature-rich communication system that enhances employee productivity while allowing the business to meet the changing needs of its customers.”