Atlantic Broadband offers 4G biz Internet backup

March 10, 2020
Atlantic Broadband is now offering 4G LTE backup service for its business Internet customers. Supported by Altaworx, which aggregates services from two nationwide ...

Atlantic Broadband is now offering 4G LTE backup service for its business Internet customers. Supported by Altaworx, which aggregates services from two nationwide wireless networks, the business service is intended to protect against Internet interruptions. With the addition of the backup service, Atlantic Broadband's Internet service now offers a 99.9% uptime commitment through service level agreements (SLAs).

"4G backup provides essential redundancy and continuity for businesses when unexpected events affect the primary Internet connection," said Matt Davis, broadband analyst and founder of Independence Research. "This wireless failover solution, when paired with state-of-the-art broadband Internet, ensures that businesses can continue to operate effectively even under adverse conditions."

Atlantic Broadband's 4G backup service activates when the primary Internet connection is interrupted, and service is returned to the primary connection automatically when connectivity is restored. Messaging notifies customers of the 4G activation, as well as when the primary service is restored.

"Atlantic Broadband business customers will see enhanced levels of reliability with our new 4G LTE backup offering," said John Romagnoli, senior director of Commercial Products, Atlantic Broadband. "This offering provides real value for our customers not only because of its automatic activation and messaging capabilities, but also because it helps us deliver the critical uptime that our customers require."

"Altaworx is proud that our unique LTE backup product was selected by Atlantic Broadband Business as part of their redundancy and business continuity offering," said Rickie Richey, CEO at Altaworx. "Having a best-in-class company like Atlantic Broadband select your product for its customers validates the hard work our team put into developing this innovative technology."

Atlantic Broadband Business customers can add 4G backup for a flat fee of $27.99 per month.