The Amdocs Sales Quote Order Experience Solution is designed to help operators streamline their B2B sales lead-to-order process and increase sales efficiency, order-delivery accuracy, customer-contract compliance and renewal rates. It connects and integrates the quote, order and fulfillment processes on a single integrated platform with a single catalog.
By using a single catalog, data is integrated among products, services and processes and across BSS and OSS. This catalog orchestration makes it simple to design new processes and also dynamically adjust existing order processes while they are happening. Since this solution is a back office function, it enables operators to view and understand all project phases at any given time, including what has already occurred and the next step. By simulating processes and phases involved, the solution helps the operator offer an accurate estimate of additional costs and time that changes will take to do, and update the quote accordingly.