RCN and Grande Communications have expanded their BSS relationship with Netcracker Technology and have gone live with Netcracker's Active Mediation solution. The deployment is intended to enhance RCN's & Grande's existing use of Netcracker's Revenue Management solution.
With Netcracker's enhanced Active Mediation offering, RCN and Grande now have a pre-integrated BSS solution and a common platform for mediation and usage-based rating across all services from its acquired companies. As a result, RCN and Grande have greater visibility and more control over their services.
"As we continue to grow and deliver a wider range of services across more and more markets, it is important that we enable consistent and consolidated billing management capabilities," said Rob Roeder, executive vice president and chief development officer at RCN. "Netcracker's Revenue Management solution has proven its ability to support our billing operations for years, which is why we continue to leverage the platform as we expand and grow."
"The U.S. cable market is in a highly volatile state, as it experiences acquisitions and mergers amidst the demanding digital economy," said Rohit Aggarwal, general manager for North America at Netcracker. "We are proud to work with forward-thinking operators like RCN, which understands the need for a strategic partner that can support its continued growth and success as it navigates through constant change."
