XPERTrak is designed to be a total HFC health system designed to integrate the best of test, virtualization and assurance systems into a single vendor- and architecture-neutral tool.
It is a software product that leverages CMTS/CCAP, CPE, Distributed Access Architectures (DAAs) and, if available, PathTrak data to:
- Identify subscribers most at risk of churning
- Correlate them with detected plant impairments to tell technicians where to go and what to do to fix them
- Provide find and fix tools including interaction with Viavi field instruments to address them quickly
XPERTrak is a highly virtualized offering designed to ease operator transitions to new technologies like distributed access architectures and DOCSIS 3.1, including reverse sweep using the R-PHY unit as a sweep receiver in concert with the Viavi ONX field meter. Major features/capabilities include:
- Service Dashboard shows enterprise-wide view of subscriber health
- Proactive Maintenance View
- Downstream Analysis
- Node Analysis View
- Impairment Maps
- Virtualized Reverse Sweep
