Comcast Business (NASDAQ:CMCSA) has upgraded its Business VoiceEdge cloud-based phone service. Microsoft Office 365 is now interoperable with Business VoiceEdge through Business VoiceEdge desktop applications. The desktop app is intended to allow users to customize their communications based on the applications they use most, such as Office 365.
"Our latest release of our desktop application allows you to make and receive calls from the convenience of your desktop computer," said John Guillaume, vice president, product management, at Comcast Business. "They also allow you to quickly transfer an active call to a different number, such as a mobile device or move a call to another phone, all without interrupting the other party. This kind of flexibility allows the Business VoiceEdge user to easily move between the office and the road with the click of a button, which is ideal for today's mobile workforce."
Business VoiceEdge for Office 365 integrates directly with Microsoft Outlook Web Access, allowing the VoiceEdge user to click to call contacts, as well as phone numbers in emails and meeting invitations. The upgrade builds upon two other integrations, Business VoiceEdge for Skype for Business and Business VoiceEdge for Google Chrome, which were announced in March.
In other Comcast telephony technology news, the MSO is expanding the rollout of its Xfinity Mobile wireless service, which is now available in Xfinity stores in Independence, MO, and the Twin Cities in Minnesota. The service, which combines access to Verizon's (NYSE:VZ) 4G LTE network and 17 million Comcast WiFi hotspots, is rolling out market-by-market to all of Comcast's 300+ retail locations nationwide.
