Cox Communications has promoted Len Barlik to executive vice president and chief operations officer. In his new role, Barlik will oversee field operations, customer experience, care operations, field service strategy, operations process management and public affairs.
Barlik joined Cox in 2011 as executive vice president of product management and development. In that role, Cox launched several products such as Contour, the company's flagship video product, gigabit broadband speeds for residential customers and the Homelife home security and automation portfolio. Most recently, he served as chief human resources officer. Barlik previously worked for Sprint Nextel and Procter & Gamble.
"No matter the role, Len's approach is always characterized by a long-range, strategic vision, a sense of urgency and the ability to move an organization to deliver on its strategy," said Pat Esser, president, Cox Communications. "As chief operations officer, Len will ensure that our marketplace strategies are tightly aligned with our operating principles so that we can continue to improve the customer experience and grow the company."
