Mariner xVu has launched XpertVu, an automated operational analytics solution for service providers. It uses signatures as a vehicle to characterize service, operational and application events to improve quality of experience (QoE).
"Operators are struggling to keep up with new entertainment launches. They need modern tools that can spot new issues and automate responses, before they impact customers," said Marc Savoie, president of Mariner xVu. "With XpertVu, we're offering a fresh and rapid approach to data analytics, allowing operators to improve upon network operations, service operations, and customer care, areas that are key to being a successful service provider in any market."
Working with the Mariner xVu service assurance platform, XpertVu identifies signatures to actively monitor the xVu data, providing notification of any significant event.
XpertVu Alerts, a configurable notification component, allows targeted messages to be sent to individuals or groups with specific responsibilities. XpertVu can be configured to automatically detect and alert personnel when hotspots emerge or failures occur. Additionally, through XpertVu OnRequest, service providers can customize the messaging provided to its agents.
The system features an upgraded core analytics engine, allowing new correlation and association dimensions to be defined as needed, and is compatible with Mariner's existing xVu products.
